Help With SSH Key-Based Authentication

We have had a high volume of tickets requesting help with SSH key-based authentication in the past week after we switched to this requirement for the file transfer gateway. This particularly affects users who use the software FileZilla for their file transfer needs. We have improved the SSH key-based authentication documentation to better help users with the SSH key-based authentication requirement. Take particular note of the format the public key should be in when you copy it to the HPCC.

As always, please submit a ticket if you are still having issues accessing the gateway.

Andrew Fullard, Ph.D.
ICER Research Consultant